Privacy Policy
Last updated: Aug 17, 2026
1. Introduction
Welcome to Movaflow ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website movaflow.ai, use our services, or interact with us in any other way.
We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia's Personal Information Protection Act (PIPA).
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information: Name, email address, phone number, brokerage or company name, billing information, and any other details you provide when booking a meeting, filling out a form, or becoming a client.
Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, referring website, and pages visited.
Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and measure advertising performance. This includes the Meta pixel.
3. How We Use Your Information
- To schedule and conduct meetings you book with us
- To provide, operate, and improve our services
- To process payments and complete transactions
- To communicate with you about your account, updates, or support
- To analyze website and advertising performance
- To comply with legal obligations
4. Consent
We collect, use, and disclose your personal information with your consent, except where the law permits or requires otherwise. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.
5. Commercial Electronic Messages
We send marketing emails and text messages only with your consent, in accordance with Canada's Anti-Spam Legislation (CASL). Every commercial message includes a way to unsubscribe. You can also unsubscribe at any time by contacting us.
6. How We Share Your Information
We do not sell your personal information. We may share it with:
Service Providers: Third-party vendors who help us operate our business, including:
- GoHighLevel — website hosting, booking, and CRM
- Google (Google Workspace) — email
- Meta Platforms — Facebook and Instagram advertising
- Zoom — video meetings
- Retell AI — AI voice calling and call recordings
- Twilio — phone numbers and text messaging
- Stripe — payment processing
Legal Compliance: When required by law, or to protect our rights, property, or safety.
Business Transfers: In case of a merger, acquisition, or sale of assets.
7. Storage Outside Canada
Some of our service providers store and process data outside of Canada, including in the United States. While the information is in another country, it may be accessible to the courts, law enforcement, and national security authorities of that country under its laws.
8. Data Security
We take appropriate measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw your consent
- Request deletion of your personal information
- Opt out of marketing communications
- Disable cookies in your browser settings
To exercise these rights, contact us at [email protected]. We will respond within the time required by law.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
10. Retention of Data
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
11. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.
13. Contact Us
Movaflow
Email: [email protected]
Website: movaflow.ai